1. Processing Time
Orders are typically processed within 4-7 days (excluding weekends and holidays) after order confirmation.
2. Shipping Methods
We offer standard shipping only. Shipping costs and delivery times vary based on the location.
3. Free Shipping
We offer free standard shipping on orders over Rs 15000.
4. Delivery Time Estimates
Estimated delivery times are provided during the checkout process based on the selected shipping method and destination. Please note that these are estimates, and actual delivery times may vary.
5. Delivery Delays
We are not liable for any delays in delivery caused by natural disasters, customs issues, or other unforeseen circumstances beyond our control. However, we will make every effort to inform you of any such delays.
6. Returns Due to Non-Delivery
If a package is returned to us due to unsuccessful delivery attempts or incorrect address information provided by the customer, additional shipping charges may apply for re-shipping.
7. Damaged Parcel
In the event that your package arrives visibly damaged or you suspect damage, please contact our customer support team within 24 hours of receiving the item. Provide detailed information, including your order number, description of the damage, and clear photographs of both the damaged item and the packaging.
8. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and estimated delivery date of your package.
